Shipping  Policy 

Thank you for shopping with Lotus Beauty, Body & Mind. We are committed to delivering your self-care and beauty products safely and promptly. Please review our shipping policy below.

 

1. Shipping Destinations

We currently ship to addresses within Australia.  We are hoping to add international orders soon and will update our site as soon as we do.

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2. Processing Time

Orders are processed within 1-3 business days (Monday to Friday), excluding public holidays.

During high-demand periods or sales, processing may take up to 5 business days.

You will receive a confirmation email once your order has been dispatched.

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3. Shipping Methods & Delivery Times & Costs

Shipping costs are calculated at checkout based on the weight of your items, chosen shipping method, and delivery address.

Standard Shipping:

Delivery within 3-7 business days after dispatch.

Express Shipping:

Delivery within 1-3 business days after dispatch.

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​​​4. Tracking Your Order

Once your order ships, you will receive a tracking number via email to monitor your delivery status.

 

5. Lost or Damaged Items

Please inspect your package upon delivery.

If your order is lost or arrives damaged, contact us immediately at info@lotusbeautybodymind.com.au so we can assist in resolving the issue.

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7. Delivery Issues

Delivery times are estimates and may be affected by external factors such as weather, carrier delays, or customs clearance.

We are not responsible for delays caused by the shipping carrier.

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8. Returns & Exchanges

Please review our Return Policy here for details on how to return or exchange items.

 

9. Contact Us

For any questions regarding shipping, please contact us at: info@lotusbeautybodymind.com.au

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